This policy is designed to comply with the Personal Information Protection Act (PIPA) of Alberta and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
1. Introduction
This Privacy Policy describes how Fiorix Consulting Ltd (referred to as “we,” “us,” or “our”), based in Alberta, Canada, collects, uses, and discloses the personal information of users (“you”) who visit and use the Fiorix website.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect two main types of information:
A. Information You Voluntarily Provide (Personal Information)
When you communicate with us through our contact email, we collect the following Personally Identifiable Information (PII):
Name
Email Address
Any other information you choose to include in your message.
Purpose of Collection: We use this information solely to respond to your inquiry, provide customer support, and communicate with you regarding the subject of your contact.
B. Automatically Collected Information (Non-Personal)
When you visit our website, we automatically collect certain technical information via Google Analytics and similar tracking tools:
IP Address
Browser type and operating system
Date and time of visit
Pages viewed and duration of visit
Referring website address
Purpose of Collection: This data is used to analyze website traffic, understand user behavior, and improve the performance and user experience of our website.
3. How We Use Your Information
We use the collected information for the following purposes:
To Respond to Inquiries: To communicate with you and address your questions or comments received via the contact email.
For Analytics: To monitor and analyze the use of our website, measure traffic, and track trends to improve our services (using Google Analytics).
For Legal Compliance: To meet any legal or regulatory obligations under Alberta’s PIPA or Canada’s PIPEDA.
4. Disclosure and Sharing of Your Information
We do not sell, rent, or trade your personal information. We only disclose your information in the following circumstances:
A. Service Providers (Third-Party Disclosure)
We share necessary information with certain trusted third-party service providers who assist us in operating our website and providing our services.
Google Analytics: Your automated technical data (IP address, usage statistics) is shared with Google to help us analyze website traffic. Google’s privacy policy governs how they handle this data.
B. Legal Requirements
We may disclose your personal information if required to do so by law, court order, or governmental regulation, or if we believe such action is necessary to:
Comply with a legal obligation.
Protect and defend the rights or property of Fiorix Consulting Ltd.
Prevent or investigate possible wrongdoing in connection with the website.
5. Cookies and Tracking Technology
Our website uses “cookies” (small data files stored on your device) and similar tracking technologies primarily through Google Analytics.
Cookies Used: These are used to track your website activity, measure traffic, and remember your site preferences.
Your Control: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
6. Security of Data
The security of your personal information is important to us. We implement reasonable physical, technical, and administrative measures appropriate to the sensitivity of the information to protect it against loss, theft, and unauthorized access or disclosure, in compliance with PIPA/PIPEDA standards.
However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Rights (Access, Correction, and Deletion)
As a Canadian-based company, we uphold your rights under PIPA and PIPEDA. Users from South America and elsewhere also have similar rights under their local laws.
You have the right to:
Access: Request access to the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete personal information.
Withdraw Consent: You may withdraw your consent for us to use or disclose your personal information at any time, subject to legal or contractual restrictions.
To exercise any of these rights, please contact our Privacy Officer (details below).
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer:
Fiorix Consulting Attn: Privacy Officer Email: contact@fiorix.ca
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of the policy.